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Artificial Intelligence (AI) is revolutionizing the casino field by boosting operational effectiveness and improving customer encounters. In 2023, a study by Deloitte emphasized that AI tools could increase revenue by up to 30% for casinos that successfully implement them. AI is being employed for diverse uses, including customer assistance, game creation, and fraud detection.
One significant case is the use of AI bots for customer assistance. These bots can handle questions ⁄7, providing prompt replies to players.
