Artificial Intelligence (AI) is changing the casino field by optimizing operations, enhancing customer interactions, and refining security protocols. A 2023 study by Deloitte shows that AI systems can enhance operational efficiency by up to 30%, enabling casinos to more effectively manage resources and cut costs.
One prominent figure in this transformation is David Schwartz, the ex Director of the Center for Gaming Research at the University of Nevada, Las Vegas. He has been essential in promoting for the adoption of AI in gaming analytics.